Tandon Eye Hospital aims to provide patients with clear information about services, care discussions, consent, privacy and how to raise a concern. Please contact the hospital using the verified details on the Contact page to request the applicable patient-information or grievance process.
Every patient has the right to receive relevant, plain-language information regarding their diagnosed ocular condition, proposed diagnostic procedures, treatment alternatives, expected clinical benefits, potential procedural risks, and financial estimates before providing informed consent for any treatment or surgical intervention.
Clinical assessments and surgical treatments proceed only upon the explicit, informed, and documented consent of the patient or their legally authorized representative, except in immediate life- or organ-threatening emergencies where protocol dictates urgent stabilization.
Consultations, physical examinations, and medical records are maintained under strict professional confidentiality in compliance with applicable healthcare regulations. Identifiable clinical records are not disclosed to third parties without prior authorization, except where mandated by statutory law.
Patients receive medical attention based strictly on clinical need, urgency, and medical triage without discrimination regarding race, caste, religion, gender, age, or socioeconomic status.
If you have questions, feedback, or concerns regarding your consultation, clinical communication, billing transparency, or facility standards, you may submit a formal complaint to our hospital administration:
Administrative staff review all submissions and address concerns according to documented hospital quality standards.